The growth system for local service businesses
Get found.
Get trusted.
Get booked.
OfficeStaff builds and manages your website and Google reputation, and provides 24/7 AI call answering, so more of the people looking for your services become customers.
Smart Website • Reputation Management • AI Call Answering
See where your business may be losing opportunities.
We set it up. We run it. You focus on your business.
What you get
Three systems. One goal: more customers.
Website, reputation and call answering: built, connected and managed for you.
Smart Website
A fast, professionally built website designed to help your business get found locally and turn more visitors into enquiries.
- ✓Built and managed for you
- ✓Local search optimized
- ✓Mobile-first design
- ✓Forms, chat and lead capture
Reputation Management
Generate more customer reviews, manage your reputation and make your best feedback visible where prospects make decisions.
- ✓Automated review requests
- ✓Review monitoring
- ✓Automated Review Responses
- ✓Showcase reviews on your website
- ✓Best reviews repurposed to social media
AI Call Answering
A 24/7 AI receptionist that answers when your team can't, handles enquiries and helps turn more calls into opportunities.
- ✓Answers calls 24/7
- ✓Handles common questions
- ✓Qualifies enquiries
- ✓Captures leads and booking requests
Who we serve
Built for businesses where every enquiry matters.
Whether you're on a job, with a patient, meeting a client or managing a busy team, customers won't always wait for you to respond. OfficeStaff helps make sure the opportunities you've worked hard to generate don't slip through the gaps.
Home Services
When you're on the job.
Plumbers, electricians, HVAC, roofing and other service businesses where the phone often rings when your team is already busy.
Professional Services
When you're with a client.
Law firms, accountants, consultants and other professionals where interruptions aren't always possible, but enquiries still need a response.
Health & Wellness
When you're with a patient.
Dental, veterinary, med spa and wellness businesses where the front desk has more to manage than just answering the phone.
Local Specialists
When you're running the business.
Movers, automotive, property and other local businesses that depend on being found, trusted and responsive when customers are ready to buy.
Different businesses. Same three challenges.
Found
Can they find you?
Trusted
Will they choose you?
Booked
Will you capture the opportunity?
Plans & Pricing
Simple plans. One goal: more customers.
Start with what your business needs today. Every plan is built, configured and managed for you, with room to grow as your business grows.
Trusted
Reputation
$99/month
Build the reputation that gives customers a reason to choose you.
- ✓Automated review requests by email & SMS
- ✓Up to 60 review requests/month
- ✓Review monitoring
- ✓Negative feedback alerts
- ✓Automated Review Responses
- ✓Showcase your best reviews
- ✓Best reviews repurposed to social media
- ✓Reputation dashboard
- ✓Ongoing management
Found + Trusted
Growth System
$297/month
Get found by more local customers, build their trust, and turn more visitors into enquiries.
Everything in Reputation, plus:
- ✓Professionally built smart website
- ✓On-site SEO
- ✓Mobile-first design
- ✓Lead capture forms & enquiries
- ✓Automated lead follow-up
- ✓Hosting & ongoing management
$500 one-time setup
Setup included with quarterly commitment
Found + Trusted + Booked
Complete Growth System
$497/month
The complete system, including an AI receptionist that answers when your team can't.
Everything in Growth System, plus:
- ✓24/7 AI call answering
- ✓Answers and qualifies callers
- ✓Captures leads and booking requests
- ✓Handles common questions
- ✓Call summaries
- ✓Automated follow-up
- ✓500 phone minutes included
$750 one-time setup
Setup included with quarterly commitment
Additional phone usage billed separately.
30-Day Money-Back Guarantee on every plan
Try OfficeStaff for 30 days. If you decide it isn't right for your business, let us know within the first 30 days and we'll refund your payment.
Prefer to skip the setup fee? Choose a quarterly commitment and we'll include implementation at no additional cost.
Not ready for a full system?
We offer individual services too. Start with the Free Growth Audit and we'll show you where the biggest opportunity is and what makes sense to tackle first.
Individual services are also covered by our 30-Day Money-Back Guarantee.
Free Growth Audit
Not sure which system your business needs?
Find out where you're losing customers, and what to fix first.
We'll assess the three points where local businesses lose opportunities: whether customers can find you, whether they trust you, and what happens when they're ready to contact you.
Found · Visibility
Can customers find you?
- –Google presence
- –On-site SEO
- –Business listings
- –Website visibility
Trusted · Reputation
Do they have a reason to choose you?
- –Google reviews
- –Rating
- –Review volume
- –Review responses
- –Competitive reputation
Booked · Customer Response
What happens when they call or enquire?
- –Contact options
- –Call handling
- –After-hours response
- –Website enquiries
- –Follow-up
- –Booking process
We turn what we find into a clear action plan.
Your audit becomes a simple Growth Scorecard showing what's working, where customers are slipping through, and what to fix first.
What you'll get
Your Growth Scorecard.
Your Growth Scorecard shows how your business performs across Found, Trusted and Booked, so you can see where the biggest opportunities are and what deserves attention first.
You'll leave knowing:
- ✓Where customers are being lost
- ✓Which opportunities matter most
- ✓What we recommend fixing first
Starts with your Free Growth Audit. No obligation. We'll show you what we find, even if you don't need OfficeStaff.
OfficeStaff
Your Growth Scorecard
Business overview
Analysis
Analysis
Analysis
Key indicators
Up to 3 immediate opportunities
Prioritised action plan
Reviewed with you →From audit to action
What happens next.
- 01
We audit
We review your website, reputation and customer journey to see where opportunities may be slipping through.
- 02
We review
We walk through your Growth Scorecard with you and explain what we found in plain English.
- 03
We prioritize
Together, we identify the biggest opportunities and what makes sense to fix first.
- 04
We implement
If you'd like our help, we build and manage the systems you need. If not, you still leave knowing what to work on.
The conversation comes first.
We're not interested in giving you a sales pitch before we understand what's actually happening in your business. We'll show you what we find, explain where the opportunities are, and let you decide what happens next.
Get found. Build trust. Never let a good opportunity slip through.
Complete Growth System from $497/month. Installed and managed for you.
Only need Reputation Management? Plans from $99/month. Learn more
All prices in US dollars.
Founders
Two founders. No call centre.
Your audit is reviewed by real people, and so is your account.
When you work with OfficeStaff, you're not passed from salesperson to onboarding team to support queue. Greg and Nick stay close to every account, backed by the systems and specialists needed to get the work done.
Greg Hamlyn
Co-founder · Twenty-plus years coaching service businesses.
Nick Lock
Co-founder · Leads the technology and customer growth systems.
Find out what to fix first.
Start with your Free Growth Audit. We'll show you where opportunities are slipping through and what deserves your attention first.
30-Day Money-Back Guarantee on OfficeStaff services.